Due to the nature of our business we cannot accept returns on used products.
Please feel free to ask for a sample or let us try the product on you prior to your purchase to ensure your satisfaction.
We will be happy to issue a store credit for unopened products purchased in store returned with a receipt within 14 days, for online purchases, we will be happy to issue a store credit for unopened products with a receipt within 21 days.
FINAL SALE ON ALL SALE ITEMS!
A Flat Rate shipping charge of $10 will be added to your order upon checkout for all orders placed and shipped within the continental United States.
International Shipping not available at this moment online.
Items are shipped out within 3-5 days, any item on back order will be shipped as soon as the item is received in store.
You will receive an email with your tracking number once your items have shipped.
All customers information is protected, we don't share with 3rd parties their information.
We may combine information collected from different sources. Below is a summary of some of the ways we collect and use information:
1. Product & Service Fulfillment (FUL)
To complete, fulfill, manage, and communicate with you about transactions;
To establish and service your online profile on one of our websites;
To provide customer service and alert you to product or shipping information;
To provide personal services; and
To administer rewards programs.
2. Marketing, Promotions & Advertising (ADV)
To deliver information about our products, services, and promotions (e.g., personalized offers delivered to your home, email, or mobile devices);
To provide interactive features on our websites (e.g., product ratings and reviews, real-time offers, and location-based services such as store maps);
To identify product preferences and shopping preferences (e.g., services and promotions of possible interest); and
To administer contests, sweepstakes, promotions, surveys, and focus groups.
3. Internal Operations (OPS)
To improve the effectiveness of our websites, stores, merchandise assortment, and customer service;
To conduct research and analytics related to our operations; and
To perform other logistics and operation activities as needed.
4. Fraud Prevention, Security and Compliance (SEC)
To protect our assets and prevent fraudulent transactions;
To validate credentials and authenticate customers when logging into your online profile or transacting in store;
To protect the security and integrity of our Services and our data; and
To assist law enforcement and respond to legal/regulatory inquiries.
The rest of this Notice refers to the collection and use codes above (FUL; ADV; OPS; SEC). This is so you can better understand why we collect and use different types of information in accordance with our privacy practices and our Responsible Information Management program.
Terms & Conditions
We also like to interact with you on third party sites where we post content or invite your feedback, such as www.facebook.com/rougecosmetics, https://www.youtube.com/channel/UCUKl9yzGniCjqjN5VLQwHOQ, www.instagram.com/rougecosmetics
All design, text, graphics, logos, button icons, images, audio and video clips, the selection and arrangement thereof, and all software on the Sites is Copyright (c) 2007-2019 Rouge Cosmetics, Inc., ALL RIGHTS RESERVED. The compilation (meaning the collection, arrangement and assembly) of all content on the Sites is the exclusive property of Rouge Cosmetics and protected by U.S. and international copyright laws. All software used on the Sites is the property of Rouge Cosmetics or its software suppliers and is protected by U.S. and international copyright laws. Permission is granted to electronically copy and to print in hard copy portions of the Sites for the sole purpose of placing an order with Rouge Cosmetics, using the Interactive Services or using the Sites as a shopping resource. Any other use of materials on the Sites - including reproduction for purposes other than those permitted above, modification, distribution, republishing, transmission, display or performance - without the prior written permission of Rouge Cosmetics is strictly prohibited.
Rouge Cosmetics and all Site page headers, custom graphics and button icons are service marks, trademarks, and/or trade dress of Rouge Cosmetics and may not be used in connection with any product or service that is not offered by Rouge Cosmetics in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Rouge Cosmetics All other trademarks, product names and company names or logos cited herein are the property of their respective owners.
The products displayed on the Sites can be ordered and delivered only within the U.S. and through U.S. Military APO locations. Rouge Cosmetics products displayed on the Sites may be available in select Rouge Cosmetics retail stores in the U.S. and certain foreign markets. All prices displayed on the Sites are quoted in U.S. Dollars and are valid and effective only in the U.S. If any minor uses any goods or product from Rouge Cosmetics it should be only after the legal or parental guardian has discussed the product with the minor's doctor. Reference to any products, services, processes or other information by trade name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof by Rouge Cosmetics.
All material and information presented by Rouge Cosmetics is intended to be used for personal educational or informational purposes only. The statements made about products have not been evaluated by the U.S. Food and Drug Administration and the results reported, if any, may not necessarily occur in all individuals. The statements and products are not intended to diagnose, treat, cure or prevent any condition or disease. All products should be used strictly in accordance with their instructions, precautions and guidelines. You should always check the ingredients for products to avoid potential allergic reactions. Use of the Sites is not meant to serve as a substitute for professional medical advice: these Sites are solely online stores for specialty beauty products. Please consult with your own physician or health care practitioner regarding the use of any goods, products or information received from the Sites before using or relying on them. Your physician or health care practitioner should address any and all medical questions, concerns and decisions regarding the possible treatment of any medical condition. Rouge Cosmetics does not give or intend to give any answers to medical related questions and these Sites do not replace any medical professional or medical resource. Rouge Cosmetics does not represent itself as a physician nor is this implied. No prescription medications or medical treatments are intentionally provided on the Sites. IF YOU ARE IN NEED OF MEDICAL ATTENTION, CALL 911 OR YOUR PHYSICIAN IMMEDIATELY.
While Rouge Cosmetics has tried to accurately display the colors of products, the actual colors you see will depend on your monitor and may not be accurate.
Responsibility for your Content
You are solely responsible for all content that you upload, post, email or otherwise transmit via or to the Sites, through our Interactive Services or otherwise, including the submission of product ratings and reviews and all other data, profile information, documents, text, software, applications, music, sound, photographs, graphics, video, messages, ratings, forum postings, comments, questions, answers or other materials (collectively, "Content"). We will not accept Content from you unless you are a registered user of the Sites.
Your Use of Content on the Sites and Limitation of Liability
Rouge Cosmetics provides the Sites and the Interactive Services and all other applications and services on the Sites as a forum only. Rouge Cosmetics is not liable for any statements, representations, or Content provided by its users in any public forum on the Sites or any Third Party Site, including without limitation through the Interactive Services. Any Content, if displayed, is displayed for entertainment and informational purposes only. More generally, Content posted via or on the Sites or any Third Party Site, including through the Interactive Services, is not controlled by Rouge Cosmetics. Rouge Cosmetics cannot guarantee the accuracy, integrity or quality of such Content. You understand that by using the Interactive Services, you may be exposed to Content that may be offensive, indecent or objectionable and Rouge Cosmetics shall not be liable for any such Content and that the risk of harm or damage from the foregoing rests entirely with you. Under no circumstances will Rouge Cosmetics be liable in any way for any Content, including, but not limited to, for (i) any errors or omissions in any Content; or (ii) any loss or damage (including, without limitation, personal injury or property damage) of any kind incurred as a result of the use of any Content posted, emailed or otherwise transmitted via or to the Sites or through the Interactive Services.
You agree not to circumvent, disable or otherwise interfere with security-related features of the Site or features that prevent or restrict use of any Content or enforce limitations on use of the Site or the Content therein. You may not interfere with or disrupt the Sites, or servers or networks connected to the Sites, or disobey any requirements, procedures, policies or regulations of networks connected to the Sites, including by using any device, software or routine to bypass robot exclusion headers. Rouge Cosmetics reserves all rights not expressly granted in and to the Content.
Your Content Submissions
By submitting Content to Rouge Cosmetics you represent and warrant that:
" you understand you are participating in a public forum and that your Content will be available to all other users of the Sites, the Interactive Services and potentially Third Party Sites;
" all "moral rights" that you may have in such Content have been voluntarily waived by you and you do not require that any personally identifying information be used in connection with the Content that you submit or any derivative works of or upgrades or updates thereto;
" all Content that you post is accurate;
You also represent and warrant that any Content you submit:
" is not false, inaccurate or misleading;
" does not harm minors;
" does not infringe any copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy of any person or entity;
" does not violate any obligations you may have with respect to such Content under any law or under contractual or fiduciary relationships (such as, but not limited to, inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);
" does not violate any law, statute, ordinance or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising);
" is not, or would not reasonably be considered to be, unlawful, harmful, defamatory, libelous, vulgar, obscene, invasive of another's privacy, hateful, racially or religiously biased or offensive, abusive, tortuous, threatening or harassing to any individual, partnership or corporation;
" is not submitted for compensation or other consideration from any third party; " does not include any information that references other websites, addresses, email addresses, contact information or phone numbers;
" is not unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation; and
" does not contain any computer viruses, worms or other potentially damaging computer programs or files.
Rouge Cosmetics does not endorse any Content, or any opinion, recommendation or advice expressed therein, and Rouge Cosmetics disclaims all liability with respect to the Content.
If your Content includes ideas, suggestions, documents or proposals to Rouge Cosmetics through the Interactive Services, (a) such Content is not confidential or proprietary and Rouge Cosmetics has no obligation of confidentiality, express or implied, with respect thereto; (b) Rouge Cosmetics may have something similar to that Content already under consideration or development; and (c) you are not entitled to compensation, payment or reimbursement of any kind for such Content from Rouge Cosmetics under any circumstances unless you are otherwise notified by Rouge Cosmetics in writing.
Guidelines for Interactive Services
We want to know what you think of the products you've tried, bought, know and love and we encourage you to use our Interactive Services. When writing a review as a Review and Rating, providing your online profile or participating in other Interactive Services, please consider the following guidelines:
" Focus on the product and your individual experience using it;
" Provide details about why you like or dislike a product; and
You may not use our Interactive Services to impersonate any person or entity, including, without limitation, any Rouge Cosmetics official, employee, or affiliate, or to falsely state or otherwise misrepresent your affiliation with a person or entity. You may not use the Interactive Services to collect or store personal data about other users.
Third Party Content and Third Party Sites
Rouge Cosmetics may provide content of third parties ("Third Party Content") or links to Third Party Sites as a service to those interested in this information. Rouge Cosmetics does not monitor, approve or have any control over any Third Party Content or the Third Party Sites and the inclusion of links to Third Party Content or Third Party Sites does not imply any association or relationship between Rouge Cosmetics and such third party. Rouge Cosmetics does not guarantee, endorse or adopt the accuracy or completeness of any Third Party Content or any Third Party Site. Rouge Cosmetics is not responsible for updating or reviewing Third Party Content or Third Party Sites. You use Third Party Content and Third Party Sites at your own risk. Third Party Content, including comments from third party users submitted to Rouge Cosmetics through the Interactive Services, do not necessarily reflect the views of Rouge Cosmetics.
If you access the Sites via your mobile phone (through a smartphone application, for example), we do not currently charge for this access. Please be aware that your carrier's normal rates and fees, such as text messaging fees or data charges, will still apply.
Modification of Content
Reservation of Rights
ROUGE COSMETICS IS PROVIDING THE SITES, THEIR CONTENTS AND THE INTERACTIVE SERVICESON AN "AS-IS" BASIS AND MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THE OPERATION OF THE SITES ORINTERACTIVE SERVICES, THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS, INCLUDEDON THE SITES OR AS PART OF THE INTERACTIVE SERVICES. TO THE FULLEST EXTENTPERMITTED BY LAW, ROUGE COSMETICS DISCLAIMS ALL SUCH REPRESENTATIONS AND WARRANTIES, INCLUDING FOR EXAMPLE WARRANTIES OF MERCHANTABILITY AND FITNESS FORA PARTICULAR PURPOSE. IN ADDITION, ROUGE COSMETICS DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THE SITES OR THE INTERACTIVE SERVICES ISACCURATE, COMPLETE OR CURRENT. Price and availability information is subject to change without notice.
ROUGE COSMETICS WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING OUT OF OR IN CONNECTION WITH THE USE OF THE SITES OR THE INTERACTIVE SERVICES. THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, LOSS OF DATA, INCOME OR PROFIT, LOSS OF OR DAMAGE TO PROPERTY AND CLAIMS OF THIRD PARTIES.
Rouge Cosmetics LLC
322 Derby Street
Salem, MA 01970
If you believe your work or content has been copied and posted to the Sites in a way that constitutes copyright infringement, please provide Rouge Cosmetics’ designated copyright agent the following written information in accordance with the Digital Millennium Copyright Act (the "DMCA"):
An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
A description of the copyrighted work that you claim has been infringed upon;
A description of where the material that you claim is infringing is located on the Sites;
A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
Your name, address, telephone number and email address (if available); and
A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or are authorized to act on the copyright owner's behalf.
Rouge Cosmetics’ DMCA designated copyright agent for notice of claims of copyright infringement on this Web site is our General Counsel, who can be reached as follows:
Rouge Cosmetics LLC
322 Derby Street
Salem, MA 01970
Fraud Protection Program
As part of our order processing procedures, we screen all received orders for fraud or other types of unauthorized or illegal activity. We reserve the right to refuse to process an order due to suspected fraud or unauthorized or illegal activity. If such is the case, we may reject your order or our management department may call you at the phone number you provided (or use your email address) to confirm your order. We also reserve the right to cancel any accounts or refuse to ship to certain addresses due to suspected fraud or unauthorized or illegal activity. We take these measures to protect our customers as well as ourselves from fraud or other unauthorized or illegal activity.